What Information We Collect and Why
When you open an account we ask for your mobile number, preferred payment method and a password. Each time you deposit through bKash, Nagad or Rocket we log the transaction reference, amount and timestamp so we can match incoming payments to your wallet balance. We record
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the device type, browser and IP address you use to sign in — that data helps us spot unusual login patterns and block unauthorised access attempts. If you contact support we keep the chat transcript and any screenshots you send so the next agent who picks
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up your query has the full context. We use cookies to remember your session, keep you logged in across page refreshes, and track which games you open most often so we can suggest similar titles. We do not sell your personal information to advertisers or share
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payment details with anyone outside our processor and the payment rails you choose. All data is stored on secure servers and encrypted in transit. Retention periods depend on regulatory requirements and the type of data — transaction records are kept longer than session cookies — and
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you can request a copy or ask us to delete non-essential information by contacting support. Where local law requires explicit consent for data processing, continued use of the account signals that consent; where local law gives you the right to withdraw consent or object to processing,
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the support channels below explain how to exercise those rights. Availability of the platform and the handling of your data depend on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.